What is a freezer’s number-one job? To keep food frozen. It is expected to stay cold, but a freezer can sometimes become too cold. The problems that come with having an overly cold freezer can cause a lot of damage. It’s not easy to realize that it’s too cold until it’s damaged. Here are some tips on what to do if your freezer has turned frozen, and how to know if you need to call for freezer repair services.

Check the Thermostat

One of the first places you should check whether your freezer is over-freezing is the thermostat. The thermostat is usually located right inside the freezer. If you’re lucky, your too-cold freezer could simply be due to accidentally turning down the thermostat. However, sometimes thermostats become damaged or require a recalibrating to get back in working order. If this is the case, then it’s time to call in a professional for your freezer repair needs.

Locate the User Controls

The user controls, also known as the electric display board, is responsible for adjusting the freezer temperature. The controls also monitor and display information. Your freezer user control also ensures that the defrost heater, compressor, and fan are all in working order. When your user control becomes damaged or faulty, it can easily become frozen. Due to the complexity of user controls, calling a professional is the best option to ensure it’s not damaged further.

Check for Electrical Faults

If your thermostat and user control aren’t the culprit, then electrical faults may be the issue. Electrical faults can cause your freezer to stay powered on even after reaching the set temperature. While you may be able to check for electrical faults, dealing with them is not a DIY job. It involves knowing exactly what to look for and having the training to repair it. While electrical faults aren’t the most common cause behind frozen freezers, they still happen. If they do, they should be handled by a professional.

Having a frozen freezer is frustrating. If your freezer is too cold, start by checking the thermostat, locating the user controls, and checking for any electrical faults. While there are some DIY refrigerator repair options, contacting the professional ensures your safety and your freezer’s repair. At Doc’s Appliance Service, we know what to do when your freezer has turned frozen. We are trained professionals with all makes and models of refrigerators in order to meet your freezer repair needs. Contact us today at 800-726-7130.